If you have forgotten your password you will need to use this recovery tool to reset your password. Our staff members do not have access to your passwords since they are stored encrypted and unreadable.

Please supply us with your email account that you registered with, once you submit we will email you. Within this email there will be a unique link for you to click; at no point will your password be reset until you do so. This is a security feature to prevent people from randomly resetting your password.

Once your password is reset we will email you the details of your new password and you will be able to login. You can at this point change your password to something else if you like

We currently do not offer a username recovery tool, however if you are experiencing problems and need some assistance please email us at or alternatively call us at 1-877-983-6739.

Please be prepared to confirm your account details with the customer service rep or technical support staff to ensure authenticity of your request for security reasons.